1. Introduction

This Cancellation Policy outlines the terms under which orders placed on www.ramuspokenenglish.co.in
(“Website”) can be cancelled.

By purchasing any product or service from Ramu Spoken English, you agree to this Cancellation Policy.

  1. Nature of Products

All products offered on our website are digital products, including:

Spoken English PDF materials

Online courses

Training programs

These products are delivered electronically and do not involve any physical shipping.

  1. Cancellation Eligibility
    3.1 Before Product Delivery

Orders may be cancelled only if the product has not yet been delivered or accessed.

This includes situations where:

Payment is completed

But download/access has not been provided

In such cases, you may request cancellation.

3.2 After Product Delivery

Once the product has been:

Delivered

Downloaded

Accessed

👉 The order cannot be cancelled.

  1. Instant Delivery Clause

Since all products are delivered instantly after payment, cancellation is generally not applicable once the transaction is completed.

  1. How to Request Cancellation

To request cancellation (if eligible):

Contact us immediately with:

Full Name

Email ID

Payment details

Reason for cancellation

📧 Email: support@ramuspokenenglish.com

📞 WhatsApp: 9390495239

  1. Time Limit for Cancellation

Cancellation requests must be made:

👉 Within 1 hour of payment,
👉 and only before product delivery.

  1. Non-Cancellable Cases

Cancellation requests will not be accepted if:

Product has been downloaded

Course access has been provided

Incorrect email was entered by user

User changed their mind

User did not read product details

  1. Duplicate Orders

If you accidentally place multiple orders:

Contact us immediately

Eligible duplicate orders may be cancelled and refunded

  1. Technical Issues

If cancellation is requested due to technical issues:

We will first attempt to resolve the issue

If unresolved, cancellation/refund may be considered

  1. Refund Relation

If cancellation is approved:

Refund will be processed as per our Refund Policy

  1. Misuse & Abuse

We reserve the right to:

Reject cancellation requests

Block accounts

if misuse or fraudulent activity is detected.

  1. Policy Updates

We may update this Cancellation Policy at any time.

Changes will be reflected on this page.

  1. Contact Information

For cancellation requests:

Ramu Spoken English
📧 Email: support@ramuspokenenglish.co.in

📞 Phone / WhatsApp: 9390495239