1. Introduction

This Delivery Policy explains how products and services purchased from www.ramuspokenenglish.co.in
(“Website”) are delivered to customers.

All products offered by Ramu Spoken English are digital products, and no physical shipping is involved.

  1. Nature of Delivery

We provide instant digital delivery for all products, including:

Spoken English PDF files

Online courses

Training materials

Delivery is completed electronically through:

Website download access

Email delivery

(Optional) WhatsApp support assistance

  1. Instant Delivery Process

After successful payment:

Order confirmation is generated

Download link is displayed on the website

Download link is sent to your registered email

👉 Delivery is usually instant or within a few minutes

  1. Delivery Timeframe

Standard delivery time: Immediate (0–10 minutes)

In rare cases (server/payment delay): up to 24 hours

  1. Email Delivery

Customers will receive:

Order confirmation email

Download link

👉 Please check:

Inbox

Spam/Junk folder

  1. Access to Courses

For online courses:

Access is granted instantly after payment

Login credentials or access links will be provided

  1. Delivery Failure (Important)

If you do not receive your product:

Possible reasons:

Incorrect email entered

Payment not completed

Email delivery delay

Technical issue

👉 In such cases, contact us immediately.

  1. User Responsibility

Users must ensure:

Correct email address is provided

Internet connection is stable

Device supports PDF viewing

  1. No Physical Shipping

We do not deliver:

❌ Printed books
❌ Physical materials
❌ Courier shipments

All products are 100% digital.

  1. Re-Download Access

Customers may:

Download files multiple times (if access available)

Contact support if link expires

  1. Technical Issues

If you face issues like:

File not opening

Download error

Access denied

We will provide:

✔ New download link
✔ Technical support

  1. Delivery Confirmation

Delivery is considered complete when:

Download link is provided

Access is granted

Email is sent

  1. Fraud Prevention

We monitor transactions to prevent:

Unauthorized access

Duplicate downloads

Misuse of content

  1. Support for Delivery Issues

For delivery-related issues, contact:

📧 Email: support@ramuspokenenglish.co.in

📞 WhatsApp: 9390495239

  1. Policy Updates

We may update this Delivery Policy at any time.

Changes will be posted on this page.