1. Introduction

Welcome to Ramu Spoken English (“we,” “our,” “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.ramuspokenenglish.co.in, purchase our products, or use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect different types of personal and non-personal information to provide better services.

2.1 Personal Information

When you interact with our website, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Information

  • Payment Details (processed securely via payment gateways)

This information is collected when you:

  • Register on our website

  • Purchase a product

  • Contact us

  • Subscribe to updates

2.2 Non-Personal Information

We may automatically collect:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Time spent on website

This helps us improve user experience.

2.3 Cookies and Tracking Technologies

We use cookies to:

  • Enhance website performance

  • Remember user preferences

  • Track website usage

You can disable cookies in your browser settings if you prefer

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

To provide access to purchased PDFs, courses, and services.

3.2 Communication

To send updates, confirmations, and support responses.

3.3 Improvement

To analyze user behavior and improve website performance.

3.4 Security

To detect fraud and protect user accounts.

4. Payment Information

We do not store your payment details.

All transactions are processed through secure payment :

These providers follow strict security standards.

5. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share data only in the following cases:

5.1 Service Providers

With trusted partners who help us operate the website.

5.2 Legal Requirements

If required by law or government authorities.

5.3 Protection

To protect our rights, users, and services.

6. Data Security

We implement strong security measures:

  • Secure servers

  • Encrypted data transmission

  • Limited access to personal data

However, no system is 100% secure, and users should also take precautions.

7. Data Retention

We retain your data only as long as necessary for:

  • Providing services

  • Legal compliance

  • Business purposes

Users can request deletion of their data anytime.

8. Your Rights

You have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Opt out of communications

To exercise these rights, contact us.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for children under 13.

We do not knowingly collect data from minors.

11. Changes to Privacy Policy

We may update this policy anytime.

Changes will be posted on this page.

12. Contact Information

For any privacy-related queries:

Ramu Spoken English
📞 Phone: 9390495239
📧 Email: support@ramuspokenenglish.co.in